Org. Setting and Reporting
This position is located in the Strategic Air Operations Centre (SAOC) within the Air Transport Service (ATS), Logistics Division (LD), Office of Supply Chain Management (OSCM), Department of Operational Support (DOS). The position is based within the United Nations Global Service Centre (UNGSC) Brindisi, Italy.
The Department of Operational Support was established to provide operational advisory services to client entities across the Secretariat, including other departments, offices-away-from headquarters, field missions, and regional commissions. The Office of Supply Chain Management under the Department of Operational Support includes the Office of the Assistant Secretary-General for Supply Chain Management, Logistics Division, Procurement Division, Uniformed Capabilities Support Division, Global Service Centre, Aviation Safety Section, and the Enabling and Outreach Service.
The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political Missions, Agencies, Funds and Programmes of the UN system worldwide.
The incumbent of the post will report to the Chief Strategic Air Operations Centre (SAOC) or designated official.
Responsibilities
Within delegated authority, the Air Operations Officer will be responsible for the following duties:
• Manages and supervises the activities of the Air Operations Center (Unit).
• Monitors that air operations are conducted in compliance with Air Tasking Orders (ATOs), Standard Operating Procedures (SOPs), UN directives, Department of Peacekeeping Operations (DPKO)/Department of Field Support (DFS) Aviation Manual, UN Aviation Standards for Peacekeeping and Humanitarian Air Transport Operations (UN AVSTADS), UN Aviation Safety Manual, ICAO standards and recommended practices and the host country's Aeronautical Information Publications (AIPs).
• Reviews and approves Air Mission Requests and ensures that the most suitable air asset(s) is/are assigned to a task to achieve the maximum safety, cost efficiency and effectiveness in the mission support.
• Verifies the daily projected Air Tasking Orders (ATOs) for conformance and compliance with the requested tasks, resolves conflicting priorities and ensures that ATOs are published and communicated to all relevant elements in accordance with the established procedures and deadlines.
• Manages routine (regular passenger/cargo, logistics resupply) flights, special (casualty and medical evacuation, VIP) flights and military operational flights.
• Manages the integrated search and rescue operations for UN air assets and other aircraft upon request.
• Supervises timely coordination of diplomatic over flight/landing clearances, ground handling support and hotel accommodation/meal/transportation arrangements for aircrews.
• Conducts the aviation risk management for UN aviation activities in accordance with the established procedures.
• Monitors utilization of UN air assets and analyses the statistical data obtained.
• Liaises with other UN units/sections, non-government and government organizations and intergovernmental agencies on aviation matters.
• Develops and implements the standard operating procedures for the related aviation processes.
• Ensures that aircrews are briefed and conversant with UN policies, aviation safety requirements and the latest applicable aviation standard operating procedures.
• Monitors that appropriate reference documents are current, readily available and accessible to all aircrew members and aviation personnel.
• Develops inputs for budget proposals for the mission's air transport operations.
• Develops inputs for the Mission's Statement of Requirements to UNHQ for aircraft acquisition.
• Provides responses to UNHQ during aircraft technical evaluations to ensure that vendor’s proposals meet technical requirements.
• Supervises the preparation of operational plans, performance reports, and responses to internal and external audit observations.
• Analyzes, in coordination with the Aviation Safety Unit/Section, the aviation safety reports, identifies necessary corrective and preventive measures and informs the Chief of Unit, Air Operations on the required actions.
• Manages the allocation and rotation of appropriate work assignments.
• Coordinates the individual annual work plans and produces detailed performance assessments and evaluations for the subordinate staff members.
• Develops and coordinates training courses, workshops and other related training activities.
• Performs other related duties as required.
• Collects and analyzes data to identify trends or patterns and provides insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting.
Competencies
Professionalism: Knowledge of diverse aviation operations. Knowledge of aviation industry procurement and logistics processes. Knowledge of institutional mandates, ICAO Standards and Recommended Practices and Annexes of the Chicago Convention, policies and guidelines pertaining to air transport operations and related matters. Ability to review alternative options and select most effective and cost-efficient mode of transport of equipment, supplies and personnel.
The ability to analyze and interpret data in support of decision-making and convey resulting information to management.
Shows pride in work and in achievements. Demonstrates professional competence and mastery of subject matter. Is conscientious and efficient in meeting commitments, observing deadlines and achieving results. Is motivated by professional rather than personal concerns. Shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Planning and organizing: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
Teamwork: Works collaboratively with colleagues to achieve organizational goals. Solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others. Places team agenda before personal agenda. Supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position. Shares credit for team accomplishments and accepts joint responsibility for team shortcomings.
Education
Advanced university degree (Master’s degree or equivalent degree) in Air Transportation/Aviation Management, Air Traffic Management, Aviation Safety Management, Aerospace/Aeronautical Engineering, or graduation from an equivalent military educational establishment is required.
A first level university degree with a relevant combination of education, professional training, certification in air transport operations, and two (2) additional years of work experience in air transport related occupation, may be accepted in lieu of the advanced university degree.
Job - Specific Qualification
License as a Commercial Pilot, or a Flight Operations Officer/Flight Dispatcher, or an Air Traffic Controller or an equivalent military qualification is required.
Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is desirable.
Work Experience
A minimum of five (5) years of progressively responsible experience in air transport operations or aviation safety is required.
Minimum three (3) years of managerial experience on a position directly related to the coordination of complex strategic air transport operations in the international environment is required.
Experience in the use of ICAO standards and recommended practices is desirable.
Experience in international operations in a post conflict environment is desirable.
Experience in Contract and quality management is desirable.
Experience working with data analytics and visualization tools and developing data analytics and visualization reports and dashboards is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in English (both oral and written) is required.
Assessment
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.
Special Notice
How to apply
https://careers.un.org/lbw/jobdetail.aspx?id=215935&Lang=en-US