The United Nations Global Service Centre (UNGSC) provides critical Supply Chain, Geospatial, Information and Telecommunications Technologies services and Training to all Secretariat Entities, Peacekeeping and Special Political Missions, Agencies, Funds and Programmes of the UN system worldwide.
The position is located in the Digital Solutions Support Unit (DSSU) of the Office of the Chief (OoC) within the Service for Geospatial, Information and Telecommunication Technologies (SGITT) at the UNGSC, Brindisi, Italy.
The incumbent will work under the supervision of the Chief DSSU or other designated officer.
Responsibilities
Within delegated authority, the Information Systems Assistant will be responsible for the following duties:
• Acts as focal point for receipt and processing of user requests.
• Assists with application development and cloud-based container platforms, Azure or Cloud based Printing solutions.
• Provides basic technical support on relevant hardware and software systems applications in assigned area.
• Installs application systems software and hardware according to specifications.
• Provides basic support in the planning, specification, design, development, implementation and maintenance of customized application software systems; works with senior IT staff on the definition and specification of requirements; builds, tests and modifies prototype application software based on detailed instructions; installs and maintains software systems.
• Supports senior staff in the creation and maintenance of application software within Microsoft Applications and other web-based architectures, etc.; assists in the preparation of technical and user documentation, as well as in the production of training materials.
• Provides support on software and server virtualization and operations, including VMware, security, backup, data integrity and Disaster Recovery and Business Continuity (DRBC); assists with needs assessment for new systems (including modifications to existing systems); performs ongoing reviews with users and developers and responds to requirements; requests, implements, provides operational support and maintains various applications.
• Maintains regular contact with users and technical staff in user offices and provides support as required.
• Conducts research on new technologies as requested; keeps abreast of developments in the field; assists in testing and evaluating new products and technologies.
• Assists with the collection and analysis of data as well as preparation of data presentations and reports for information sharing, responding to queries, knowledge management, planning and decision making.
• Assists with visualizations and updating information material such as web pages or brochures.
• Performs other related duties as required.
Education
High school diploma or equivalent is required.
Job - Specific Qualification
ITIL4 Foundation certification is desirable.
Microsoft Azure Administrator Associate is desirable.
Work Experience
A minimum of 5 years of progressively responsible experience in information systems analysis and programming, systems administration and maintenance is required. The minimum years of relevant experience is reduced to three (3) years for candidates who possess a first-level university degree or higher.
Experience in VMware Windows server virtualization including networking, storage and system integration, is desirable.
Experience in implementing Disaster Recovery/Business Continuity (DR/BC) and backup services is desirable.
Experience in providing technical assistance in the area of Server operations and administration is desirable.
How to apply
https://careers.un.org/lbw/jobdetail.aspx?id=216212&Lang=en-US